The purpose
of this Privacy Notice (“Privacy Notice”) is to provide you basic
information about how QX World Kft. processes your data when you visit and use https://www.qxworld.eu/ (“Website”). The Privacy Notice helps you to better
understand how we use your personal data and explains how we collect and use it
for and with whom it is shared.
1.
CONTACT
DATA OF THE CONTROLLER
Name: QX WORLD Kft.
Seat: Hungary, 1095 Budapest, Tinódi utca 1-3. A. ép. IV. em. 93. ajtó
Company reg. no.: 01-09-296566
email: [email protected]
(hereinafter: “Controller”
ou “we” ou “us”)
2.
PuRPOSE
AND LEGAL BASIS OF THE PROCESSING, THE RETENTION PERIOD
Please find
detailed information below on the data processing activities of the Controller.
Purpose of the | Personal data | Legal basis | Retention period |
Website operation and managing your visit | End-user data (including cookies, technical data related to | EU Regulation 679/2016 (“GDPR“) Article 6(1)(f) – | For as long as necessary to achieve the purpose of data |
Customer service activities (Zendesk) | (i) (ii) Contact data (e.g., email address, phone number, address) (iii) Content of communication | Article 6 (1) b) GPDR – the processing of your data is necessary | 5 years until 5 |
Handling/continuing communication if you express general interest | (i) (ii) Contact data (e.g., email address) (iii) Content of communication | GDPR Article 6(1)(f) – The Controller’s legitimate interest | For as long as necessary to respond. |
Registration at the Website | Name, address, phone number, Skype, email address, degrees, | Article 6 (1) b) GPDR – the processing of your data is necessary | For 5 years from the deletion of the user account (until the |
Data analysis for Website and service improvement, marketing | End-user data (e.g., cookies, technical data related to website | Article 6 (1) a) GDPR – consent
You have the right to withdraw your consent at any time. The | Until the withdrawal of consent. |
Processing and fulfillment of online purchases (order tracking, | (i) (ii) Contact data (e.g., email address, phone number, address) (iii) Transaction data (e.g., payment information) (iv) Tax ID (v) Shipping address | Article 6 (1) b) GPDR – the processing | General statute of limitations (5 years). |
Handling online payments and invoicing | (i) (ii) Contact data (e.g., email address, phone number, address) (iii) Transaction data (e.g., payment information) (iv) Tax ID (v) Billing address | GDPR Article 6(1)(c) – legal | For invoicing-related data, 8 years (based on Section 169(2) of |
Delivery of purchased products | (i) (ii) Contact data (e.g., email address, phone number, address) | Article 6 (1) b) GPDR – the processing | General statute of limitations (5 years). |
Downloading purchased books or other materials from the Website | Name, address, qualifications (optional); place of residence | Article 6 (1) b) GPDR – the processing |
|
Complaints hanlding related to purchased products | (i) (ii) Contact data (e.g., email address, phone number, address) (iii) Transaction data (iv) Consumer complaint and resolution-related data | GDPR Article 6(1)(c) – legal | 3 years: based |
Contacting you, sending newsletters (via email) regarding the | (i) (ii) Contact data (e.g., email address) | Article 6 (1) a) GDPR – consent
You have the right to withdraw your | Until the |
Creating advertising audiences based on browsing activity on the | Data generated by Meta Pixel (Facebook Pixel) during the user’s Facebook identifies advertising audiences in aggregate form based | Article 6 (1) a) GDPR – consent
You have the right to withdraw your | Until the |
In case your
personal data is necessary to fulfil a legal obligation or to conclude /
perform an agreement and you refuse to provide your data, then the Controller
might not be able to perform the agreement (i.e. the provision of the service
is not possible).
3.
DATA
RECIPIENTS
A)
Meta Pixel
The Meta Pixel is a piece of code that allows reporting on
conversions, creating audiences, and providing the website owner with detailed
analytical data on visitor website usage. With the Meta remarketing pixel
tracking code, personalized offers and advertisements can be displayed to
website visitors on the Facebook platform. The Facebook remarketing list is not
intended for personal identification. For more information about Meta Pixel,
please visit: https://www.facebook.com/business/help/651294705016616.
The Meta Pixel (formerly known as Facebook Pixel) service is
provided by Meta Platforms Ireland Limited (headquartered at Block J,
Serpentine Avenue, Dublin 4, Ireland; hereinafter referred to as “Meta
Ireland”). In relation to the personal data processed by the Meta Pixel,
the Data Controller and Meta Ireland are considered joint controllers, and
their rights and obligations related to data processing are regulated by a
joint controller agreement. The joint controller agreement (“Controller
Addendum”) can be found here: https://www.facebook.com/legal/controller_addendum.
For more information about Meta Ireland’s data processing
activities, please visit: https://www.facebook.com/about/privacy.
B)
Data processors
We work with companies that help us run the Website
and render the service. These companies provide services such as delivering
customer support, home delivery and sending emails on our behalf (these are
called data processors). In some cases, these companies have access to some of
your personal information in order to provide services to you on our behalf.
They are not permitted to use your personal data for their own purposes.
Data processors engaged by the Controller:
NAME | ADDRESS | ACTIVITY |
Wise Digital Kft. | 1033 Budapest, Csikós utca
| Marketing agency |
Budapest Consulting Kft. | 1125 Budapest, Istenhegyi | Accounting services
|
KBOSS.hu Kft. | 1031 Budapest, Záhony utca | Providing a platform for |
MailChimp (The Rocket | 675 Ponce de Leon Ave NE | Sending newsletters |
In addition to the above, for the delivery of the products you order
from us, we use courier services (such as FedEx, UPS), which also act as our
data processors.
C)
Disclosure to other data controllers
In other cases, we provide your data to other
entities to use such data under their own name and for their own purposes.
Sometimes we may need to do this to comply with a legal obligation (such as
when we need to provide certain transactional, technical or identity data to
the police or other authorities), and in other cases, we rely on other legal
grounds, such as our legitimate interests or your consent.
4.
DATA
TRANSFERS
Whenever we transfer your personal data out of
the EEA, we ensure a similar degree of protection is afforded to it by ensuring
at least one of the following safeguards is implemented:
(i)
we may transfer your
personal data to countries that have been deemed to provide an adequate level
of protection for personal data by the European Commission.
(ii)
by way of entering into
appropriate data transfer agreements based on Standard Contractual Clauses as
referred to in Article 46(5) GDPR or other adequate means, we have established
that all other recipients located outside the EEA will provide an adequate
level of data protection for the personal data and that appropriate technical
and organizational security measures are in place to protect personal data
against accidental or unlawful destruction, accidental loss or alteration,
unauthorized disclosure or access, and against all other unlawful forms of
processing.
The Rocket Science Group LLC d/b/a MailChimp is
listed on the “Data Privacy Framework List” (https://www.privacyshield.gov/EU-US-Framework) established under the US-EU privacy framework
agreement, which means it provides an adequate level of protection. Therefore,
pursuant to Article 45(1) of the GDPR, personal data may be transferred to it.
Please do contact us if you want further
information on the specific mechanism used by us when transferring your
personal data out of the EEA.
5.
Data
subjects’ rights
Right | What does it mean? |
Right of access | You have the right to access your personal data, |
Right to rectification | You have the right to the correction of your |
Right to erasure (right to be forgotten) | Subject to certain conditions and in certain cases, |
Right to restriction of the processing | You may also request the restriction of the We restrict the processing of your personal data for We restrict the processing of your personal data if you request to We restrict the processing of your personal data if we do not need We restrict the processing of your personal data if |
Right to data portability | Where the processing of your |
Right to object | Importantly, when we process your data on the basis |
Right to withdraw your consent | You may withdraw your consent at any time (under the – – – – |
Right to lodge a complaint | Without prejudice to any other administrative or judicial remedy The contact details of the NAIH are as postal address: Hungary – 1363 Budapest, Pf.: 9.; phone: +36 1 391-1400; e-mail: [email protected] website: www.naih.hu |
| This Privacy Notice is effective from 01. 01. 2025. |
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