Politique de confidentialité

Website operation and managing your visit

End-user data (including cookies, technical data related to website visits, particularly IP address, language, and browser version)

EU Regulation 679/2016 ("GDPR") Article 6(1)(f) – Our legitimate interest in placing certain data related to the operation of the Website on your end-user device to ensure the basic functioning of the Website..

For as long as necessary to achieve the purpose of data processing, primarily until the end of the Website visit.

Customer service activities (Zendesk)

(i)      Identification data (e.g., name, username (if registered))

(ii)    Contact data (e.g., email address, phone number, address)

(iii)   Content of communication

Article 6 (1) b) GPDR – the processing of your data is necessary for the execution and fulfilment of the related Website General Terms and Conditions as a contract and to access the services of the Website

5 years from the termination of the contract or until it is necessary for the purpose of the processing (if no contract has been concluded); or

until 5 years following from the deletion of the user account (general statutory limitation period)

Handling/continuing communication if you express general interest in our products and services (e.g., providing product information, information requests)

(i)      Identification data (e.g., social media username)

(ii)    Contact data (e.g., email address)

(iii)  Content of communication

GDPR Article 6(1)(f) – The Controller’s legitimate interest (ensuring smooth communication with customers).

For as long as necessary to respond.

Registration at the Website

Name, address, phone number, Skype, email address, degrees, qualifications

Article 6 (1) b) GPDR – the processing of your data is necessary for the execution and fulfilment of a contract

For 5 years from the deletion of the user account (until the general statute of limitations period of 5 years expires)

Data analysis for Website and service improvement, marketing activities, enhancing customer relations and experiences

End-user data (e.g., cookies, technical data related to website visits, particularly IP address, language, and browser version)

Article 6 (1) a) GDPR – consent

You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Until the withdrawal of consent.

Processing and fulfillment of online purchases (order tracking, purchase record-keeping, identification, confirmation)

(i)      Identification data (e.g., name, company name, username)

(ii)    Contact data (e.g., email address, phone number, address)

(iii)   Transaction data (e.g., payment information)

(iv)   Tax ID

(v)    Shipping address

Article 6 (1) b) GPDR – the processing of your data is necessary for the execution and fulfilment of the related contract

General statute of limitations (5 years).

Handling online payments and invoicing

(i)      Identification data (e.g., name, company name, username)

(ii)    Contact data (e.g., email address, phone number, address)

(iii)   Transaction data (e.g., payment information)

(iv)   Tax ID

(v)    Billing address

GDPR Article 6(1)(c) – legal obligation

For invoicing-related data, 8 years (based on Section 169(2) of the Accounting Act of 2000).

Delivery of purchased products

(i)      Identification data (e.g., name, username)

(ii)    Contact data (e.g., email address, phone number, address)

Article 6 (1) b) GPDR – the processing of your data is necessary for the execution and fulfilment of the related contract

General statute of limitations (5 years).

Downloading purchased books or other materials from the Website

Name, address, qualifications (optional); place of residence (country)

Article 6 (1) b) GPDR – the processing of your data is necessary for the execution and fulfilment of the related contract

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Complaints hanlding related to purchased products

(i)      Identification data (e.g., name, username)

(ii)    Contact data (e.g., email address, phone number, address)

(iii)   Transaction data

(iv)   Consumer complaint and resolution-related data

GDPR Article 6(1)(c) – legal obligation: based on Section 17/A of Act CLV of 1997 on Consumer Protection

3 years: based on Section 17/A of the Consumer Protection Act (Act CLV of 1997)

Contacting you, sending newsletters (via email) regarding the Controller’s and Other parties’ products and services to make suggestions on products/services that may interest you

(i)      Identification data (e.g., name, username)

(ii)    Contact data (e.g., email address)

Article 6 (1) a) GDPR – consent

You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Until the withdrawal of consent.

Creating advertising audiences based on browsing activity on the Website using Meta Pixel (Facebook Pixel)

Data generated by Meta Pixel (Facebook Pixel) during the user’s logged browsing activity on the website: user IP address, website usage time, browser used, viewed content, and other actions such as adding products to the cart, making purchases.

Facebook identifies advertising audiences in aggregate form based on these data.

Article 6 (1) a) GDPR – consent

You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Until the withdrawal of consent.

Right of access

You have the right to access your personal data, including requesting information on whether we processes your data, which data are processed, etc.

Right to rectification

You have the right to the correction of your personal data. This enables you to ask that any incomplete or inaccurate data we hold about you be corrected.

Right to erasure (right to be forgotten)

Subject to certain conditions and in certain cases, you have the right to the erasure of your personal data. This means that you may request that we delete your personal data that we may have processed unlawfully or where the use of your data is no longer needed for a purpose. Please keep in mind that we may not be able to meet your request for specific legal reasons that will be notified to you, if applicable.

Right to restriction of the processing

You may also request the restriction of the processing of your personal data. For instance, you may request that we suspend the processing of your personal where our use of the data is unlawful but you do not want us to delete it.

We restrict the processing of your personal data for a period to verify the accuracy of such data if you request to obtain the restriction of the processing of your personal data, and you challenge the accuracy of such data.

We restrict the processing of your personal data if you request to obtain the restriction of the processing of such data, the processing of which is unlawful, and you opposes the erasure of such data.

We restrict the processing of your personal data if we do not need such data for the purposes of the processing, but you require your data for the establishment, exercise or defence of legal claims.

We restrict the processing of your personal data if you object to the processing of your personal data that are necessary for the purposes of the legitimate interests that we pursue, and you wait to verify that the processing of your personal data has a legitimate ground that does not override your objection

Right to data portability

Where the processing of your data is either based on your consent, or is necessary for the performance of a contract, you may request the provision of your personal data that you have provided to us in a standard format, and you may also request that such data be transferred to another entity.

Right to object

Importantly, when we process your data on the basis of our legitimate interests you may object to such processing and request that any of those activities be stopped. In such cases we shall no longer process your personal data, unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Right to withdraw your consent

You may withdraw your consent at any time (under the following contact details) where we rely on your consent for processing your data. Remember that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

–          Email: [email protected]

–          Per post: Hungary, 1095 Budapest, Tinódi utca 1-3. A. ép. IV. em. 93. ajtó

–          By clicking on the unsubscribe link placed in the footer of each newsletter

–          Through cookie settings for analytical data related to the Website.

Right to lodge a complaint

Without prejudice to any other administrative or judicial remedy that you may have (such as the right to claim compensation for damages suffered as a result of our breach of the GDPR), you have the right to lodge a complaint with the Hungarian Data Protection and Freedom of Information Authority (NAIH) supervisory authority, or another data protection supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

The contact details of the NAIH are as follows:

postal address: Hungary – 1363 Budapest, Pf.: 9.;

phone: +36 1 391-1400;

e-mail: [email protected]

website: www.naih.hu

This Privacy Notice is effective from 01. 01. 2025.